Customer Service Associate — Home Improvement Pro

Lowe's Home Centers, LLC; Steubenville (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly, efficient service in a fast-paced retail environment.

In this role you will assist with locating merchandise, load tasks as needed, process orders and deliveries, and may rotate through departments to ensure excellent customer support and store operation.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology.
• Reading, writing, and basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Basic computer use

Retail tech experience

Basic math skills

Tools

Smartphones and tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly, efficient service in a fast-paced retail environment.

In this role you will assist with locating merchandise, load tasks as needed, process orders and deliveries, and may rotate through departments to ensure excellent customer support and store operation.