Customer Service Associate: Home Improvement Pro

Lowe's Home Centers, LLC; Portage (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC seeks a Customer Service Associate to greet customers and help them find products for home improvement projects. You will interact with shoppers, answer questions, and ensure a smooth shopping experience across departments.

Responsibilities include locating items, stocking, processing orders, and supporting other store areas as needed. Prior experience in retail and bilingual skills are a plus.

Qualifications

• General computer use and data entry.
• Experience with common retail devices (smartphones/tablets).
• Ability to perform basic arithmetic and maintain accuracy.
• Ability to stand for extended periods and perform related duties.
• Physically able to lift 25 lbs without assistance or with accommodations.

Responsibilities

• Welcome customers to Lowe's and provide friendly, professional service.
• Help customers locate and select products and assist with merchandise handling.
• Stock replenishment and organizing shelves.
• Process orders and deliveries accurately for on-time receipt by customers.
• Cross-train in other store areas to enhance customer service.
• Prepare department merchandise to meet customer needs (e.g., tint/paint, cut materials).
• Guide customers through shopping or checkout and complete other duties as assigned.

Skills

Computer basics

Retail tech experience

Basic math

Stamina

Lifting ability 25 lbs

Job description

Lowe's Home Centers, LLC seeks a Customer Service Associate to greet customers and help them find products for home improvement projects. You will interact with shoppers, answer questions, and ensure a smooth shopping experience across departments.

Responsibilities include locating items, stocking, processing orders, and supporting other store areas as needed. Prior experience in retail and bilingual skills are a plus.