Customer Service Pro: Home Improvement & Growth

Lowe's; Hatfield Township (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate in Hatfield Township, PA. The role emphasizes welcoming customers, helping them find home improvement products, and delivering friendly, efficient service throughout the store.

Candidates may work in diverse departments and contribute to a positive shopping experience. Benefits include health insurance options, tuition assistance, a company-matching 401(k) with stock purchase program, a 10% associate discount, and skills development through Track to

Qualifications

• 6 months experience with a computer or retail technology.
• Customer service basics including inquiries and transactions.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Assist with locating merchandise and answering product questions.
• Stock shelves and ensure products are replenished as needed.
• Process orders and deliveries accurately for timely receipt by customers.
• Cross-train in other store areas to support customer service goals.
• Prepare department merchandise to meet customer needs (e.g., paint, lighting, plumbing).
• Guide customers through shopping or checkout and complete other duties.

Skills

Basic computer skills

Retail technology experience

Customer service oriented

Bi-lingual (preferred)

Tools

Retail POS systems

Inventory management tools

Job description

Lowe’s is hiring a Customer Service Associate in Hatfield Township, PA. The role emphasizes welcoming customers, helping them find home improvement products, and delivering friendly, efficient service throughout the store.

Candidates may work in diverse departments and contribute to a positive shopping experience. Benefits include health insurance options, tuition assistance, a company-matching 401(k) with stock purchase program, a 10% associate discount, and skills development through Track to