Customer Service Pro - Home Improvement Advisor

Lowe's Companies, Inc.; Roanoke (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

Associate Discount

Job summary

Lowe’s is seeking a Customer Service Associate in Roanoke, VA to welcome customers and help them find the right products for home improvement. This role offers a part-time schedule with opportunities to learn and grow within the company.

You will assist shoppers, stock merchandise, and process orders. Excellent communication and basic math are essential, and bilingual skills are a plus. This position emphasizes friendly, proactive service in a team environment.

Qualifications

• 6 months experience using a computer for input/output tasks.
• 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic skills.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other store areas.
• Prepare department merchandise to meet customer needs.
• Guide customers through shopping and checkout.
• Complete other duties as assigned.

Skills

Basic computer skills

Retail technology experience

Reading and arithmetic

Stamina and lifting

Tools

Smartphones

Tablets

Job description

Lowe’s is seeking a Customer Service Associate in Roanoke, VA to welcome customers and help them find the right products for home improvement. This role offers a part-time schedule with opportunities to learn and grow within the company.

You will assist shoppers, stock merchandise, and process orders. Excellent communication and basic math are essential, and bilingual skills are a plus. This position emphasizes friendly, proactive service in a team environment.