Customer Service Associate – Home Improvement

Lowe's Companies, Inc.; Martinsville (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate in Martinsville, VA. You will welcome customers, help them find products, and provide friendly, professional service across departments. The role may involve stocking, processing orders, and supporting customers at checkout in a busy retail environment.

Part-time scheduling, growth opportunities, and benefits are highlighted, including health options, tuition assistance, and an associate discount program.

Qualifications

• 6 months of computer use experience.
• 6 months of retail technology experience (smartphones/tablets).
• Reading, writing, and basic arithmetic ability.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly service.
• Help customers locate and handle merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other store areas to improve service.
• Prepare department merchandise (e.g., tint/mix paint, cut supplies).
• Assist customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer skills

Retail tech familiarity

Reading & arithmetic

Stamina

Lifting 25 lbs

Tools

Smartphones/tablets familiarity

Job description

Lowe’s is hiring a Customer Service Associate in Martinsville, VA. You will welcome customers, help them find products, and provide friendly, professional service across departments. The role may involve stocking, processing orders, and supporting customers at checkout in a busy retail environment.

Part-time scheduling, growth opportunities, and benefits are highlighted, including health options, tuition assistance, and an associate discount program.