Impactful Home Improvement Sales Specialist

Lowe's Companies, Inc.; Roanoke (VA); Hybrid; USD 47,279,000 - 49,241,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate discount

Bonus opportunities

Job summary

Lowe’s is seeking a Sales Specialist to assist Roanoke-area customers with product selection and project planning in a fast-paced store environment.

You’ll become a product expert, explaining specs, promotions, and financing options to close sales while delivering helpful, consultative service.

Roles span multiple departments; successful candidates thrive in hands-on customer interactions and teamwork.

Qualifications

• High School Diploma or GED.
• 1 year of experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to Read, write, and perform basic arithmetic.
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Obtain sales‑related licensure or registration if required by law in your state (Lowe’s will support and fund this requirement).

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe’s products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer-facing sales

Sales targets

Reading & arithmetic

Education

High School Diploma or GED

Job description

Lowe’s is seeking a Sales Specialist to assist Roanoke-area customers with product selection and project planning in a fast-paced store environment.

You’ll become a product expert, explaining specs, promotions, and financing options to close sales while delivering helpful, consultative service.

Roles span multiple departments; successful candidates thrive in hands-on customer interactions and teamwork.