Customer Service Pro — Home Improvement

Lowe's Companies, Inc.; Midlothian (VA); On-site; USD 42,981,000 - 46,420,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. in Virginia is hiring a part-time Customer Service Associate. You will welcome customers, help them find products and services for home improvement, and provide friendly, practical assistance throughout their shopping experience.

This role offers growth opportunities with tuition assistance, health insurance options, a company 401(k) match, and an associate discount. You may also train in various departments and deliver excellent service daily.

Qualifications

• 6 Months Experience using a computer.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, etc.
• Minimally lift 25lbs unassisted or over 25lbs with/without accommodation.
• 6 months of Retail and/or customer service experience.
• Bi-lingual skills.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bi-lingual

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. in Virginia is hiring a part-time Customer Service Associate. You will welcome customers, help them find products and services for home improvement, and provide friendly, practical assistance throughout their shopping experience.

This role offers growth opportunities with tuition assistance, health insurance options, a company 401(k) match, and an associate discount. You may also train in various departments and deliver excellent service daily.