Customer Service Pro — Growth & Training in Nashville

CCF Family of Brands; Nashville (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system

Cross-brand mobility

Promotion potential

Educational reimbursement

Medical insurance options

401(k) match

Life insurance

Employee assistance program

Discount marketplace

Paid time off

Job summary

Community Choice Financial® Family of Brands in Nashville, TN is seeking a Customer Service Representative to assist customers with transactions, check cashing, and payments, delivering in-store experiences.

This entry-level role offers hands-on training, career growth across eleven brands, and a robust benefits package. A full-time, in-person schedule including weekends supports a fast-paced, community-focused environment.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication with customers.
• Meticulous data entry and attention to detail.
• Proficiency with POS system and MS Office.
• Must be at least 18 years old.
• Valid driver's license and car for field work.
• Background checks as per policy.
• Able to stand and work up to 90% of time; lift up to 25 pounds.

Responsibilities

• Connect with customers to cultivate lasting relationships.
• Review, validate, and process customer transactions with accuracy.
• Assist in payments and appointment scheduling.
• Enter and maintain customer data in POS system.
• Support on-site marketing and community events.
• Maintain store appearance and cleanliness.
• Follow opening/closing procedures and cash handling.
• Uphold company policies and regulatory compliance.
• Work a full-time in-person schedule including weekends.

Skills

Verbal communication

Written communication

Attention to detail

Data entry

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial® Family of Brands in Nashville, TN is seeking a Customer Service Representative to assist customers with transactions, check cashing, and payments, delivering in-store experiences.

This entry-level role offers hands-on training, career growth across eleven brands, and a robust benefits package. A full-time, in-person schedule including weekends supports a fast-paced, community-focused environment.