Customer Service Associate — Training, Growth & Perks

Community Choice Financial Family of Brands; Greenville (MS); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training and new hire program

Learning management system

Cross-brand training

Key Holder Program

Career advancement

Educational reimbursement

Health insurance options

401(k) with company match

Life and AD&D insurance

EAP and discounts

Job summary

Community Choice Financial in Greenville, MS is seeking a Customer Service Representative to assist customers with financial services, process transactions, and provide a friendly, in-store experience. You’ll be part of a dynamic, training-focused team helping the community access essential financial solutions.

This entry-level role offers hands-on coaching, development opportunities, and a path for advancement across eleven brands nationwide, with a strong emphasis on accuracy, customer care,

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers.
• Meticulous data entry and attention to detail.
• Proficiency with phones, POS system, and MS Office.
• Must be 18+ years old.

Responsibilities

• Connect with customers to build lasting relationships.
• Review, validate, and process transactions accurately.
• Enter and maintain customer data in a POS system.
• Assist in account management and collections by accepting payments.
• Support in-store and community events and errands.

Skills

Customer service

Data entry

POS system

MS Office

Communication skills

Bilingual

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial in Greenville, MS is seeking a Customer Service Representative to assist customers with financial services, process transactions, and provide a friendly, in-store experience. You’ll be part of a dynamic, training-focused team helping the community access essential financial solutions.

This entry-level role offers hands-on coaching, development opportunities, and a path for advancement across eleven brands nationwide, with a strong emphasis on accuracy, customer care,