Customer Service Pro - Growth & Rewards Path

Tower Loan

Byram (MS)

On-site

USD 30,000 - 36,000

Full time

8 days ago

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Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Annual raises

Performance bonuses

Monthly incentive

Employee referral bonuses

Charitable campaigns

Job summary

Tower Loan is seeking a Customer Service Representative to be at the heart of our Mississippi branches. In this full-time role, you will cultivate customer relationships, process payments, promote loan products, and help customers find the right financial solutions with friendly, everyday support.

You will balance cash, handle deposits, and support branch operations while upholding high service standards. The position offers competitive pay, incentives, comprehensive benefits, and opportunities

Qualifications

High School Diploma or GED required.
Must have valid driver's license and reliable vehicle.

Responsibilities

Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
Process loan applications and collect payments due.
Perform all other duties as assigned.