Customer Service Pro | Growth, Rewards & Impact

HomeTeam Pest Defense, Inc.; Naples (FL); Presencial; USD 25.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Sales commission

Health, dental, vision insurance

Life & AD&D insurance

401(k) with company match

Employee stock purchase plan

Paid time off

Descripción de la vacante

HomeTeam Pest Defense, Inc. is hiring a Customer Service Representative in Naples, FL. The role focuses on delivering excellent customer experiences, scheduling pest-related services, and handling billing inquiries.

You will work closely with customers to resolve issues and ensure satisfaction while using PestPac software. The position offers competitive pay at $17.99–$18 per hour, plus sales commission opportunities and a solid benefits package including health coverage, a 401(k) plan with

Formación

• 1 year of customer service experience or entry level.
• Basic computer skills and familiarity with office software.
• Ability to use company telephone features and systems.
• Must be 18 years or older with a HS diploma or GED.

Responsabilidades

• Answer questions, research problems, resolve issues, provide pricing (non-termite) and schedule services.
• Interact with customers by scheduling pest and builder related services using PestPac or system software.
• Resolve invoices and billing questions for customers.
• Conduct professional telephone conversations regarding service issues.
• Enter service notes and maintain customer files in the system.

Conocimientos

Customer service

Communication

Problem solving

Educación

High school diploma or GED

Herramientas

PestPac

Descripción del empleo

HomeTeam Pest Defense, Inc. is hiring a Customer Service Representative in Naples, FL. The role focuses on delivering excellent customer experiences, scheduling pest-related services, and handling billing inquiries.

You will work closely with customers to resolve issues and ensure satisfaction while using PestPac software. The position offers competitive pay at $17.99–$18 per hour, plus sales commission opportunities and a solid benefits package including health coverage, a 401(k) plan with