Customer Service Pro | Growth Path, Bonuses & Benefits

Tower Loan of Mississippi; Fairview Heights (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health and well-being options

401(k) match

Paid time off

Paid holidays

Annual raises and performance bonuses

Monthly incentives

Employee referral bonuses

Charitable campaigns

Job summary

Tower Loan is hiring a Customer Service Representative for an on-site, full-time role in Illinois. You will deliver exceptional customer service, process payments, and promote financial solutions to a diverse customer base.

Join a team that values growth, provides training, and offers opportunities to advance into leadership roles while supporting customers with responsible lending options.

Qualifications

• Cash handling, sales, or customer service experience preferred.
• Must have a valid driver’s license and reliable vehicle.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities (mail, filing, supplies).
• Process loan applications and collect payments due.

Skills

Cash handling

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative for an on-site, full-time role in Illinois. You will deliver exceptional customer service, process payments, and promote financial solutions to a diverse customer base.

Join a team that values growth, provides training, and offers opportunities to advance into leadership roles while supporting customers with responsible lending options.