Customer Service Pro — Growth Path, On-Site Role

Tower Loan of Mississippi; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and Well-Being Options (Medical

Dental

Vision

Life Insurance

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Monthly Incentives

Employee Referral Bonuses

Charitable Campaigns

Job summary

Tower Loan of Mississippi is seeking a dedicated Customer Service Representative to join our on-site team. You will deliver outstanding service, build relationships with customers, and help them find the right financial solutions.

This full-time role emphasizes accurate cash handling, payments processing, and sales-driven loan production. You’ll balance cash drawers daily, assist with deposits, and support branch operations while engaging customers in a fast-paced, supportive environment with

Qualifications

• High School Diploma or GED is required.
• Must have a valid driver's license and reliable vehicle.
• Preferred: Cash Handling, Sales, or Customer Service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities, including checking branch mail, filing, and purchasing supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

Tower Loan of Mississippi is seeking a dedicated Customer Service Representative to join our on-site team. You will deliver outstanding service, build relationships with customers, and help them find the right financial solutions.

This full-time role emphasizes accurate cash handling, payments processing, and sales-driven loan production. You’ll balance cash drawers daily, assist with deposits, and support branch operations while engaging customers in a fast-paced, supportive environment with