Customer Service Pro for Home Improvement

Lowe's; Troy (OH); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in the Troy, OH area to help customers find products and solutions for home improvement projects. You will greet shoppers, answer questions, and provide friendly service while assisting with locating merchandise and completing transactions.

The role supports diverse departments and may involve standing for long periods, stocking, and lifting up to 25 lbs. Benefits and flexible scheduling are highlighted for growth opportunities.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Bi-lingual skills

Tools

Smartphones

Tablets

Job description

Lowe's is hiring a Customer Service Associate in the Troy, OH area to help customers find products and solutions for home improvement projects. You will greet shoppers, answer questions, and provide friendly service while assisting with locating merchandise and completing transactions.

The role supports diverse departments and may involve standing for long periods, stocking, and lifting up to 25 lbs. Benefits and flexible scheduling are highlighted for growth opportunities.