Customer Service Pro for Home Improvement Solutions

Lowe's Companies, Inc.; Killingly (CT); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health insurance options.

Tuition assistance program.

Company-matching 401(k) and ESPP.

10% Associate Discount.

Track to the Trades program.

Job summary

Lowe’s Companies, Inc. is looking for a Customer Service Associate to assist customers with product selection, provide friendly service, and help maintain organized merchandise.

The role involves interacting with customers, answering questions, and supporting store operations across departments. The position emphasizes flexible scheduling, potential part-time or full-time hours, and access to a wide range of Lowe’s benefits and career growth opportunities as you support customers in their home

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Basic math

Mobility

Tools

Smartphones

Tablets

Job description

Lowe’s Companies, Inc. is looking for a Customer Service Associate to assist customers with product selection, provide friendly service, and help maintain organized merchandise.

The role involves interacting with customers, answering questions, and supporting store operations across departments. The position emphasizes flexible scheduling, potential part-time or full-time hours, and access to a wide range of Lowe’s benefits and career growth opportunities as you support customers in their home