Customer Service Pro for Home Improvement

Lowe's Companies, Inc.; Riverdale (UT); On-site; USD 37,195,000 - 45,461,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate in Utah to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist with locating items, loading merchandise when needed, and providing friendly, professional service throughout shifts.

The role requires basic computer and retail tech proficiency, the ability to stand for extended periods, and the strength to lift up to 25 pounds. A great entry point into home improvement retail.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail tech experience

Reading and arithmetic

Stamina

Lifting 25 lbs

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate in Utah to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist with locating items, loading merchandise when needed, and providing friendly, professional service throughout shifts.

The role requires basic computer and retail tech proficiency, the ability to stand for extended periods, and the strength to lift up to 25 pounds. A great entry point into home improvement retail.