Customer Service Pro — Home Improvement

Lowe's Companies, Inc.; Maple Grove (MN); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Associate discount

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate to welcome customers and help them find products for home improvement needs. The role emphasizes friendly service, product knowledge, and efficient handling of merchandise.

Responsibilities include assisting shoppers, stocking shelves, processing orders, and collaborating across departments to ensure a positive store experience. Multilingual ability and basic retail exposure are valued assets.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Basic computer skills

Retail tech familiarity

Basic math

Physical stamina

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate to welcome customers and help them find products for home improvement needs. The role emphasizes friendly service, product knowledge, and efficient handling of merchandise.

Responsibilities include assisting shoppers, stocking shelves, processing orders, and collaborating across departments to ensure a positive store experience. Multilingual ability and basic retail exposure are valued assets.