Customer Service Pro — Financial Services (Flexible Hours)

PLS; Fort Wayne (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS, a leading retail provider of financial services, is hiring Customer Service Representatives in Fort Worth, TX. CSRs are the main face of the company, delivering superior customer service and educating customers on products and services.

Candidates should have prior customer service experience, strong communication, and the ability to handle cash and follow regulations. English fluency is required; English/Spanish bilingual is a plus.

Qualifications

• Prior customer service experience in hospitality, financial services, retail or restaurant preferred.
• Ability to engage with customers effectively and multitask.
• Attention to detail and professional appearance.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Process transactions accurately and follow regulations.
• Maintain a balanced cash drawer and use POS system.

Skills

Customer service

Communication skills

English fluency

Bilingual English/Spanish

Job description

PLS, a leading retail provider of financial services, is hiring Customer Service Representatives in Fort Worth, TX. CSRs are the main face of the company, delivering superior customer service and educating customers on products and services.

Candidates should have prior customer service experience, strong communication, and the ability to handle cash and follow regulations. English fluency is required; English/Spanish bilingual is a plus.