Bilingual Customer Service Specialist – Financial Services

PLS; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

A leading retail provider of financial services is seeking Customer Service Representatives in San Antonio, TX. This role is crucial as CSRs are the face of the company, delivering exceptional service while educating customers on financial products. Qualities sought include customer service experience, attention to detail, and integrity. Benefits include medical, 401(k), and opportunities for advancement. Fluency in English is required, and bilingual candidates are a plus.

Qualifications

• Previous customer service experience in hospitality, financial services, retail or restaurant preferred.
• Must have the ability to work flexible hours, including evenings and weekends.
• Must be able to stand for extended periods and lift up to 15 lbs.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Ensure compliance with federal, state, and local regulations.
• Maintain a balanced cash drawer and complete transactions accurately.
• Help maintain a neat and clean store environment.

Skills

Customer service experience

Ability to engage with customers

Attention to detail

Multi-tasking skills

Professional appearance

Integrity

Fluency in English

Bilingual (English/Spanish)

Job description

A leading retail provider of financial services is seeking Customer Service Representatives in San Antonio, TX. This role is crucial as CSRs are the face of the company, delivering exceptional service while educating customers on financial products. Qualities sought include customer service experience, attention to detail, and integrity. Benefits include medical, 401(k), and opportunities for advancement. Fluency in English is required, and bilingual candidates are a plus.