Part-Time Customer Service Rep — Financial Services

PLS; San Antonio (TX); Presencial; USD 17.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Descripción de la vacante

PLS is seeking a part-time Customer Service Representative in San Antonio, TX. The CSR will be the face of PLS, delivering superior customer service, educating customers on financial products, and ensuring transactions comply with applicable regulations.

The role requires flexibility to work mornings, evenings, weekends and holidays, with bilingual English/Spanish being a plus. Located at 1304 SW Military Drive, the position emphasizes accurate cash handling, a polished appearance, and a

Formación

• Previous customer service experience in hospitality, financial services, retail or restaurant is preferred.
• Ability to engage with customers and offer products/services based on needs.
• Attention to detail and ability to multitask.
• Professional appearance and demeanor.

Responsabilidades

• Providing outstanding customer service to ensure repeat business
• Educating customers on our products and services
• Ensuring all transactions comply with federal, state, and local regulations
• Following company policies and procedures
• Maintaining a balanced cash drawer
• Completing all transactions accurately, including cash handling
• Using our point-of-sale system to access information and process transactions
• Resolving customer complaints or referring complaints to the Store Manager for resolution
• Helping to maintain a neat and clean store environment for customers and team members
• Performing other duties as instructed by management

Conocimientos

Customer service

Multi-tasking

English fluency

Herramientas

POS system

Descripción del empleo

PLS is seeking a part-time Customer Service Representative in San Antonio, TX. The CSR will be the face of PLS, delivering superior customer service, educating customers on financial products, and ensuring transactions comply with applicable regulations.

The role requires flexibility to work mornings, evenings, weekends and holidays, with bilingual English/Spanish being a plus. Located at 1304 SW Military Drive, the position emphasizes accurate cash handling, a polished appearance, and a