Customer Service & Data Coordinator

Deutsche Post; Hagerstown (MD); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO + holidays

401(k) with match

Tuition reimbursement

Training & career advancement

Job summary

DHL Supply Chain is hiring a Customer Service Representative for the 1st shift, Mon–Fri, 8 AM–4 PM. The role focuses on exceptional email communication and data organization to support customer needs and order processing.

Pay is $21.50 per hour with benefits including medical coverage, PTO, 401(k) match, tuition reimbursement, and training opportunities. Equal opportunity employer. High school diploma or equivalent required.

Qualifications

• High School Diploma or equivalent required.
• 0–12 months of system, data entry or reporting experience.
• 0–12 months of warehouse experience preferred.

Responsibilities

• Process orders and prepare correspondence to fulfill customer needs.
• Provide product, service, and transit information to customers.
• Maintain customer records and update account information.
• Assist with order and product management.
• Resolve customer inquiries and facilitate issue resolution.

Skills

Customer service

Data entry

Email communication

Education

High School Diploma or Equivalent

Job description

DHL Supply Chain is hiring a Customer Service Representative for the 1st shift, Mon–Fri, 8 AM–4 PM. The role focuses on exceptional email communication and data organization to support customer needs and order processing.

Pay is $21.50 per hour with benefits including medical coverage, PTO, 401(k) match, tuition reimbursement, and training opportunities. Equal opportunity employer. High school diploma or equivalent required.