Customer Service Pro - Building Materials & Insulation

TopBuild Corp.; Houston (TX); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision

401(k) matching

Paid holidays and PTO

Tuition reimbursement

Job summary

Distribution International, Houston, TX, seeks a customer service professional to handle order support and product information for customers. You will work closely with sales, production, credit, and delivery teams to ensure accurate and timely order fulfillment.

The role emphasizes excellent communication, problem-solving, and dependable service, with opportunities to contribute to a supportive team environment and growth within the organization.

Qualifications

• Must be at least 18 years old.
• 1–2 years in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as the key customer contact for the branch, providing order support and product information.
• Maintain a positive rapport with customers and deliver world-class service.
• Support order fulfillment by collaborating with Outside Sales Reps, Production, Insides Sales, Credit and Delivery.
• Review dealer orders, requests and system generated acknowledgements using computer systems.
• Perform other duties as assigned.

Skills

18 years of age

Customer service experience

Basic math

Excellent communication

Job description

Distribution International, Houston, TX, seeks a customer service professional to handle order support and product information for customers. You will work closely with sales, production, credit, and delivery teams to ensure accurate and timely order fulfillment.

The role emphasizes excellent communication, problem-solving, and dependable service, with opportunities to contribute to a supportive team environment and growth within the organization.