Customer Experience Specialist - Building Materials

Service Partners; Jackson (TN); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) Matching

Paid Holidays and PTO

Tuition Reimbursement

Job summary

Service Partners is seeking a customer-focused team member to act as the primary contact for branch customers, handling order support and product information. You will work closely with Outside Sales, Production, Inside Sales, Credit and Delivery to ensure accurate and timely order fulfillment.

The role requires 1–2 years in customer service, strong communication skills, and basic math proficiency. Local travel and standing duties apply, with a comprehensive benefits package and competitive

Qualifications

• 1-2 years of experience in a customer service role.
• Minimum age 18 and valid driver’s license if operating a vehicle for company purposes.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as key customer contact for the branch, providing order support and product information.
• Collaborate with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to support order fulfillment.
• Maintain positive rapport with customers and deliver world-class service.

Skills

Customer service

Communication skills

Basic math

Proficient computer skills

Problem solving

Job description

Service Partners is seeking a customer-focused team member to act as the primary contact for branch customers, handling order support and product information. You will work closely with Outside Sales, Production, Inside Sales, Credit and Delivery to ensure accurate and timely order fulfillment.

The role requires 1–2 years in customer service, strong communication skills, and basic math proficiency. Local travel and standing duties apply, with a comprehensive benefits package and competitive