Customer Service Pro – Auto Collision Support

Caliber Collision; California, Northern (MO, KY); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Vacation & holidays

Overtime eligible

Weekly pay

Job summary

Caliber Collision in Ventura, CA is hiring a Customer Service Representative to greet customers and deliver extraordinary service while coordinating rental car agencies and insurance requirements. The role requires 1+ year of customer-facing experience, strong communication, and the ability to work across multiple software systems in a fast-paced shop.

Competitive pay and benefits apply. Assure a welcoming experience, support load management, and maintain a helpful, collaborative approach with

Qualifications

• 1+ year of experience in a customer-facing environment.
• Strong verbal and written communication skills.
• Ability to navigate multiple software systems in a fast-paced shop.

Responsibilities

• Greet customers and provide extraordinary service to internal and external customers.
• Coordinate with Rental Car and insurance partners to ensure smooth processing.
• Assist with scheduling and billing processes as needed.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Tools

Microsoft Office Suite

Job description

Caliber Collision in Ventura, CA is hiring a Customer Service Representative to greet customers and deliver extraordinary service while coordinating rental car agencies and insurance requirements. The role requires 1+ year of customer-facing experience, strong communication, and the ability to work across multiple software systems in a fast-paced shop.

Competitive pay and benefits apply. Assure a welcoming experience, support load management, and maintain a helpful, collaborative approach with