Customer Service Specialist — Auto Collision Center

Caliber Collision; Ventura (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Benefits from day one: medical, dental

Paid weekly, overtime eligible

Paid vacations & holidays

Career growth opportunities

Hands-on production shop experience

Job summary

Caliber Collision Service Center Ventura is hiring a Customer Service Representative to greet customers, coordinate services, and support smooth center operations. Ideal candidates have 1+ year of customer-facing experience and strong communication skills.

We offer benefits from day one, weekly pay with overtime eligibility, paid vacation and holidays, opportunities for advancement, and hands-on experience in a production shop environment.

Qualifications

• 1+ years of experience in a customer-facing environment.
• Excellent verbal and written communication skills.
• Ability to navigate multiple software systems.

Responsibilities

• Greet customers and provide extraordinary customer service.
• Monitor work volume and help manage load level at the center.
• Coordinate Rental Car/Tow and other partner services as needed.

Skills

Verbal & written communication

Microsoft Office Suite

Multitasking

Collaborative work style

Tools

Microsoft Office Suite

Job description

Caliber Collision Service Center Ventura is hiring a Customer Service Representative to greet customers, coordinate services, and support smooth center operations. Ideal candidates have 1+ year of customer-facing experience and strong communication skills.

We offer benefits from day one, weekly pay with overtime eligibility, paid vacation and holidays, opportunities for advancement, and hands-on experience in a production shop environment.