Customer Service Pro — Auto Center, Grow Your Career

Caliber Collision; Wesley Chapel (FL); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Weekly pay

Overtime eligibility

Paid vacation

Zusammenfassung

Caliber Collision in Wesley Chapel, FL is seeking a Customer Service Representative to greet customers and provide extraordinary service while coordinating Rental Car/Tow services and understanding insurance authorizations and billing processes. The role requires handling multiple software systems and maintaining a helpful, collaborative attitude.

The position offers weekly pay, benefits from day one, and opportunities for career growth within a large national auto repair network.

Qualifikationen

• 1+ years of experience in a customer facing environment.
• Effective verbal and written communication skills.
• Ability to navigate multiple software systems (Microsoft Office).
• Work through competing priorities in a fast-paced environment.
• Provide personable, friendly customer service to internal and external customers.
• Ability to work in a collaborative environment.

Aufgaben

• Greet customers and provide extraordinary service.
• Monitor work volume and suggest load-level requests as needed.
• Coordinate Rental Car/Tow services for one-stop customer care.
• Maintain knowledge of insurance partner requirements for authorizations, billing and load levels.

Kenntnisse

Customer service

Communication

Multitasking

Teamwork

Tools

Microsoft Office

Jobbeschreibung

Caliber Collision in Wesley Chapel, FL is seeking a Customer Service Representative to greet customers and provide extraordinary service while coordinating Rental Car/Tow services and understanding insurance authorizations and billing processes. The role requires handling multiple software systems and maintaining a helpful, collaborative attitude.

The position offers weekly pay, benefits from day one, and opportunities for career growth within a large national auto repair network.