In-Store Financial Services & Payments Specialist

Community Choice Financial Family of Brands; Columbia (MS); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system

Cross-brand training

Educational reimbursement

Medical insurance options

401(k) Retirement plan with match

Life and AD&D insurance

Discount marketplace

Paid time off 12 days

Casual dress code

Job summary

Columbia, MS-based Check Into Cash is hiring a Customer Service Representative to help customers in the community access short-term financial solutions. You’ll process transactions such as check cashing, money transfers, and payments while delivering a friendly in-store experience.

This entry-level role offers hands-on training, ongoing coaching, and opportunities for career advancement across our nationwide brands.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with professional demeanor.
• Meticulous attention to detail and accurate data entry.
• Proficiency with phones, POS system, and Microsoft Office.
• Must be at least 18 years old (19 in Alabama).
• Background checks required and conducted legally.

Responsibilities

• Connect with customers to build lasting relationships and drive repeat business.
• Review, validate, and process customer transactions accurately.
• Offer personalized financial services that fit customers' needs.
• Enter and maintain customer data in the POS system.
• Assist in customer account management and scheduling of appointments.
• Participate in on-site events and community outreach.
• Maintain store appearance and cleanliness to enhance customer experience.
• Uphold security and comply with company policies and laws.

Skills

Customer service

Verbal and written communication

Data entry

Attention to detail

POS system proficiency

Microsoft Office

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Columbia, MS-based Check Into Cash is hiring a Customer Service Representative to help customers in the community access short-term financial solutions. You’ll process transactions such as check cashing, money transfers, and payments while delivering a friendly in-store experience.

This entry-level role offers hands-on training, ongoing coaching, and opportunities for career advancement across our nationwide brands.