Customer Service & Payments Specialist — $1,500 Bonus

RB Global, Inc.; Dayton (OH); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-on bonus

401k match

PTO 15 days

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Descripción de la vacante

RB Global, Inc. is seeking a Customer Service Representative in Dayton, OH to deliver exceptional customer service, process payments, and support sale-day activities.

The role involves organizing documents, coordinating with departments, and assisting customers with requests such as LOLCs and purge documents. Applicants should have prior in-person customer service experience, comfort with computers, and a positive, team-oriented attitude in a fast-paced environment.

Formación

• Previous work experience where you worked in-person with customers.
• Experience using computers, and able to learn to use new technology and software.
• A commitment to providing fantastic customer service.
• Able to work well and maintain a positive attitude in high-pressure situations.
• You thrive working as part of team, pitching in wherever you’re needed.

Responsabilidades

• Provide exceptional customer service and answer inquiries.
• Process payments and other sale day activities.
• Organize documents and upload them to the web for each sale.
• Communicate with departments and customers needing documents (LOLCs, Purge Documents, etc.).
• Ensure superior customer service is delivered to all customers.

Conocimientos

Customer service

In-person interaction

Team collaboration

Tech-savvy

Positive attitude

Descripción del empleo

RB Global, Inc. is seeking a Customer Service Representative in Dayton, OH to deliver exceptional customer service, process payments, and support sale-day activities.

The role involves organizing documents, coordinating with departments, and assisting customers with requests such as LOLCs and purge documents. Applicants should have prior in-person customer service experience, comfort with computers, and a positive, team-oriented attitude in a fast-paced environment.