Customer Service & Payments Specialist

RB Global Inc.; Essex (VT); Ibrido; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Basic life insurance

401k with company match

15 days PTO per year

Descrizione del lavoro

RB Global Inc. is seeking a Customer Service Representative in Vermont to deliver exceptional service, answer inquiries, and handle sale-day activities. The role requires in-person customer interaction, basic computer skills, and accurate data entry.

You will work with multiple departments to process documents and payments, while maintaining a focus on safety and customer satisfaction. A team-first attitude and adaptability in a fast-paced environment are essential.

Competenze

• Experience working in-person with customers.
• Computer usage and ability to learn new software.
• Excellent keyboarding and data-entry skills.
• Commitment to delivering fantastic customer service.
• Ability to maintain a positive attitude in high-pressure situations.
• Friendly, outgoing, patient personality.
• Thrives working as part of a team.

Mansioni

• Organize and file documents using internal coding systems and Lot numbers.
• Communicate with multiple departments and customers for documents and paperwork.
• Process payments from successful bidders.
• Provide information about auxiliary services to customers.
• Ensure superior customer service at all times.
• Support safety initiatives and personal responsibility for team safety.
• Perform other duties as assigned.

Conoscenze

Customer service

In-person with customers

Computer literacy

Data entry / keyboarding

Positive attitude under pressure

Team player

Friendly / patient demeanor

Descrizione del lavoro

RB Global Inc. is seeking a Customer Service Representative in Vermont to deliver exceptional service, answer inquiries, and handle sale-day activities. The role requires in-person customer interaction, basic computer skills, and accurate data entry.

You will work with multiple departments to process documents and payments, while maintaining a focus on safety and customer satisfaction. A team-first attitude and adaptability in a fast-paced environment are essential.