Customer Service & Parking Support Specialist

SP+; San Antonio (TX); On-site; USD 16,000 - 23,000; Full time

Job summary

SP+, a Metropolis company, is hiring a Customer Service Representative in San Antonio, TX. You will ensure a seamless parking experience, handle payments on automated revenue controls, and maintain facility cleanliness while delivering friendly, professional service.

The role requires a high school diploma and comfort with technology. Availability for flexible shifts, including weekends, is possible. Benefits are offered in a standard package for eligible employees.

Qualifications

• Education: High School Diploma or equivalent.
• Experience with automated parking access control hardware and software or high tech aptitude.
• Availability for a flexible schedule, including weekends.

Responsibilities

• Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility.
• Assists customers in making payment to fully automated revenue control equipment.
• Maintains cleanliness of facility and assists the maintenance team with keeping all common areas by the entrances and exits clean.
• Goes above and beyond to deliver an exceptional client and customer experience.
• Resolves customer complaints independently or with the aid of a supervisor.

Skills

Customer service

Communication

Teamwork

Education

High School diploma

Tools

POS / payment hardware

Job description

SP+, a Metropolis company, is hiring a Customer Service Representative in San Antonio, TX. You will ensure a seamless parking experience, handle payments on automated revenue controls, and maintain facility cleanliness while delivering friendly, professional service.

The role requires a high school diploma and comfort with technology. Availability for flexible shifts, including weekends, is possible. Benefits are offered in a standard package for eligible employees.