Customer Order Specialist II – Growth & Support

Motion Industries (MOT); Jewell (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and handle inquiries. You will enter orders, provide quotes, and communicate via phone, email, and in-person interactions.

The role involves supporting inventory needs, selecting cost-effective shipping, and driving customer satisfaction. This entry-level to early-career position requires a high school diploma or GED and up to three years of related experience.

Qualifications

• High school diploma or GED required.
• 0–3 years of related experience.
• Strong communication and time-management skills.
• Proficient using email and business systems.

Responsibilities

• Respond to basic product inquiries, provide quotes, and enter orders.
• Place orders by phone, fax, email, or in person.
• Assist customers in selecting items and manage inventory levels.
• Negotiate price within guidelines to support profitability.
• Handle returns and process backorders as needed.

Skills

Communication

Reliability

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

Email

Business systems

Internet search

Job description

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and handle inquiries. You will enter orders, provide quotes, and communicate via phone, email, and in-person interactions.

The role involves supporting inventory needs, selecting cost-effective shipping, and driving customer satisfaction. This entry-level to early-career position requires a high school diploma or GED and up to three years of related experience.