Customer Orders & Pricing Specialist

Genuine Parts Company; Kahului (HI); In loco; USD 27.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick leave

Holiday pay

Descrizione del lavoro

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and handle incoming calls. You will process quotes, enter orders, and coordinate shipping while building strong customer relationships and ensuring inventory availability.

The role emphasizes reliability, clear communication, and attention to detail. A high school diploma or GED is typical, with 0–3 years of related experience; computer literacy and product knowledge are valuable assets.

Competenze

• High school diploma or GED required.
• 0–3 years related experience or equivalent.
• Excellent communication and organizational skills.

Mansioni

• Responds to basic customer inquiries regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet customer demands while maximizing profit.
• Builds customer relationships to drive repeat business and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.

Conoscenze

Reliability

Communication

Multitasking

Time management

Computer skills

Product knowledge

Formazione

High school diploma or GED

Strumenti

Business systems

Descrizione del lavoro

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and handle incoming calls. You will process quotes, enter orders, and coordinate shipping while building strong customer relationships and ensuring inventory availability.

The role emphasizes reliability, clear communication, and attention to detail. A high school diploma or GED is typical, with 0–3 years of related experience; computer literacy and product knowledge are valuable assets.