Customer Service & Orders Specialist

Cascade Services; Chesapeake (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

Cascade Services is seeking a Customer Service Representative in Chesapeake, Virginia. The role includes interfacing with customers through various communication channels and maintaining positive customer relations.

Responsibilities include order processing, resolving customer issues, and effective communication. Candidates should possess a high school diploma and strong interpersonal skills.

Qualifications

• Must be a self-starter with strong customer service skills.
• Ability to read and interpret documents such as manuals.
• Prior experience with the public in a fast-paced environment preferred.

Responsibilities

• Interface with customers in person, phone, and email.
• Process orders and maintain customer profiles.
• Resolve problems related to shipping or invoicing.

Skills

Interpersonal skills

Communication skills

Customer service

Time management

Education

High School Diploma/GED

Tools

Computer proficiency

Job description

Cascade Services is seeking a Customer Service Representative in Chesapeake, Virginia. The role includes interfacing with customers through various communication channels and maintaining positive customer relations.

Responsibilities include order processing, resolving customer issues, and effective communication. Candidates should possess a high school diploma and strong interpersonal skills.