Technical Customer Support & Order Specialist

Express Employment Professionals - Bellevue, Wa; Redmond (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

A security communication products company in Redmond, WA is seeking a dedicated Customer Service Representative. The role involves processing customer orders, answering support calls, and providing technical information. Candidates should have strong communication skills and basic PC/networking knowledge. This full-time position is ideal for individuals passionate about customer service and willing to learn.

Qualifications

• Self-motivated and willing to learn new concepts.
• Strong verbal and written communication skills are vital.
• Aptitude for learning and retaining detailed technical information.

Responsibilities

• Heavy data and order entry.
• Processing customer orders in the system.
• Answering approximately 20-30 support phone calls per day.

Skills

Communication

Critical thinking

Problem-solving

Basic PC knowledge

Networking knowledge

Job description

A security communication products company in Redmond, WA is seeking a dedicated Customer Service Representative. The role involves processing customer orders, answering support calls, and providing technical information. Candidates should have strong communication skills and basic PC/networking knowledge. This full-time position is ideal for individuals passionate about customer service and willing to learn.