Customer Service Representative

Cascade West Group; Fresno (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Cascade West Group, based in Fresno, CA, is seeking a full-time Customer Service Representative. The role is located in Fresno, CA, with immediate application encouraged.

You will handle customer inquiries, provide information, and resolve issues, while assisting with customer orders and maintaining detailed records of each interaction. Ideal candidates have prior customer service experience and can communicate effectively both verbally and in writing.

Qualifications

• Prior experience in customer service.
• Strong verbal and written communication skills.
• Able to stay organized and detail oriented.

Responsibilities

• Handle customer inquiries, provide information, resolve issues, assist with customer orders, and maintain accurate records of interactions.
• Demonstrate effective communication and professionalism in all customer interactions.

Skills

Customer service

Verbal & written comms

Organized & detail oriented

Job description

Cascade West Group, located in Fresno, CA, is seeking a full-time Customer Service Representative. This role is based in Fresno, CA, and requires immediate application submission.

In this position, you will manage customer inquiries, provide information, and resolve issues. You will also assist with customer orders and maintain detailed records of customer interactions.

You will join a team in Fresno, CA, working in a professional environment. Our team is committed to delivering exceptional customer service and ensuring customer satisfaction.

The salary for this role will be discussed during the interview. Information about benefits is not provided at this time.

To excel in this role, you should have prior experience in customer service. You must be able to communicate effectively, both verbally and in writing. Additionally, you should be organized and detail-oriented.

• Handle customer inquiries, provide information, resolve issues, assist with customer orders, maintain accurate records
• Experience in customer service, effective communication skills, organized and detail-oriented