Customer Care & Order Support Specialist

PFG Customized; Elkton (MD); On-site; USD 21,593 - 30,754; Full time

Job summary

A logistics and supply chain company is seeking a Customer Service Representative to assist customers with their orders and inquiries in Elkton, Maryland. The role involves ensuring customer satisfaction, accurately inputting order information, and providing professional assistance. The ideal candidate will have a High School Diploma/GED and some customer service experience. This is a full-time position with a starting pay of $19/hour.

Qualifications

• 1 - 2 years of customer service or related experience preferred.
• Ability to handle customer problems effectively.
• Must be able to work as part of a team.

Responsibilities

• Input customer orders and questions.
• Provide informative assistance to customers.
• Perform administrative duties as necessary.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

High School Diploma/GED or equivalent

Job description

A logistics and supply chain company is seeking a Customer Service Representative to assist customers with their orders and inquiries in Elkton, Maryland. The role involves ensuring customer satisfaction, accurately inputting order information, and providing professional assistance. The ideal candidate will have a High School Diploma/GED and some customer service experience. This is a full-time position with a starting pay of $19/hour.