Client Care Specialist – Resolution & Order Support

Cascade West Group; Fresno (CA); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Cascade West Group, based in Fresno, CA, is seeking a full-time Customer Service Representative. The role is located in Fresno, CA, with immediate application encouraged.

You will handle customer inquiries, provide information, and resolve issues, while assisting with customer orders and maintaining detailed records of each interaction. Ideal candidates have prior customer service experience and can communicate effectively both verbally and in writing.

Formación

• Prior experience in customer service.
• Strong verbal and written communication skills.
• Able to stay organized and detail oriented.

Responsabilidades

• Handle customer inquiries, provide information, resolve issues, assist with customer orders, and maintain accurate records of interactions.
• Demonstrate effective communication and professionalism in all customer interactions.

Conocimientos

Customer service

Verbal & written comms

Organized & detail oriented

Descripción del empleo

Cascade West Group, based in Fresno, CA, is seeking a full-time Customer Service Representative. The role is located in Fresno, CA, with immediate application encouraged.

You will handle customer inquiries, provide information, and resolve issues, while assisting with customer orders and maintaining detailed records of each interaction. Ideal candidates have prior customer service experience and can communicate effectively both verbally and in writing.