Customer Service & Order Fulfillment Specialist

Motion; Gurnee (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Vacation, sick, and holiday pay

Job summary

Motion is seeking a Customer Service Representative based in Gurnee, IL. This full-time position involves accurately fulfilling customer orders and managing incoming calls. The ideal candidate will have reliability, strong communication skills, and a high school diploma.

As part of your role, you will maintain appropriate inventory levels, negotiate pricing, and build lasting relationships with customers. Excellent benefits including healthcare coverage, 401(k), and more are offered.

Qualifications

• Typically requires zero to three years of related experience or an equivalent combination.
• Product knowledge is preferred.

Responsibilities

• Respond to customer inquiries regarding products and order entry.
• Negotiate sale price within parameters to influence gross profit.
• Build customer relationships to drive repeat business.
• Ensure appropriate inventory levels for customers.
• Partner with Account Representatives to ensure customer satisfaction.

Skills

Reliability

Attention to detail

Strong communication skills

Multi-tasking

Time management

Education

High school diploma or GED

Job description

Motion is seeking a Customer Service Representative based in Gurnee, IL. This full-time position involves accurately fulfilling customer orders and managing incoming calls. The ideal candidate will have reliability, strong communication skills, and a high school diploma.

As part of your role, you will maintain appropriate inventory levels, negotiate pricing, and build lasting relationships with customers. Excellent benefits including healthcare coverage, 401(k), and more are offered.