Customer Service & Order Coordination — Flexible Hours

Express Employment Professionals - Cincinnati East; Ann Arbor (MI); On-site; USD 28,000 - 33,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Ann Arbor is seeking a Customer Service Representative. The role requires high organization and attention to detail to support customers and internal teams.

You will handle inquiries via calls, emails, and chats, process orders, generate paperwork, and assist with general office duties. The ideal candidate has at least 2 years of office experience, HS diploma, and familiarity with QuickBooks.

Qualifications

• 2 years of experience in an office setting.
• Quickbooks preferred.
• HS Diploma or equivalent.

Responsibilities

• Answer incoming calls, emails, and web chats, and collaborate with customers and employees to resolve issues.
• Enter, process, and manage customer orders accurately within the system.
• Generate necessary paperwork and scan documents for secure digital storage.
• Assist with general office and administrative functions as needed.

Skills

Office experience

Customer service

Education

HS Diploma or equivalent

Tools

Quickbooks

Job description

Express Employment Professionals - Cincinnati East in Ann Arbor is seeking a Customer Service Representative. The role requires high organization and attention to detail to support customers and internal teams.

You will handle inquiries via calls, emails, and chats, process orders, generate paperwork, and assist with general office duties. The ideal candidate has at least 2 years of office experience, HS diploma, and familiarity with QuickBooks.