Senior Customer Care & Solutions Specialist

Federal Express Corporation; Londonderry (NH); On-site; USD 31,000 - 40,000; Full time

Job summary

Federal Express Corporation seeks a frontline associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and promote company services at the station. This role also handles administrative tasks to keep station operations efficient, with a Tuesday–Saturday PM shift, and the company is an Equal Opportunity Employer committed to diversity and inclusion.

Reasonable accommodations are available during the application process, and applicants may

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs and handle heavier packages with assistive devices.

Responsibilities

• Provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell services at the station.
• Perform administrative support to keep station operations efficient.
• Perform other duties as assigned.

Skills

Operate computer terminal

Lift 50 lbs

Handle heavier packages with assistive

Communication skills

Education

High School Diploma/G.E.D.

Job description

Federal Express Corporation seeks a frontline associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and promote company services at the station. This role also handles administrative tasks to keep station operations efficient, with a Tuesday–Saturday PM shift, and the company is an Equal Opportunity Employer committed to diversity and inclusion.

Reasonable accommodations are available during the application process, and applicants may