Customer Service & Operations Coordinator

Creative Financial Staffing, LLC; Bakersfield (CA); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) plan

2 weeks vacation

Community sponsorships

Job summary

Creative Financial Staffing, LLC is seeking a Customer Service & Operations Coordinator to act as a central link between customers, field teams, and internal operations in Kern County, CA. This onsite, full-time position values organization, reliability, and teamwork.

Responsibilities include scheduling, documentation, and administrative support across Service and Installation, as well as purchasing and inventory coordination to ensure smooth customer experiences.

Qualifications

• Previous experience in customer service, administrative support, service coordination, or operations.
• Experience working in a service-based or field-service environment is a plus.
• Comfortable managing scheduling, documentation, data entry, and customer communication.
• Proficiency with standard office and business software.

Responsibilities

• Provide friendly and responsive support to customers and internal teams.
• Coordinate service activities, scheduling, and day-to-day operational needs.
• Maintain accurate service, job, and customer documentation.
• Provide administrative support across Service and Installation operations.
• Assist with purchasing, inventory, and general operational coordination.
• Help ensure customer requests and internal processes are handled efficiently from start to finish.

Skills

Customer service

Administrative support

Service coordination

Operations

Scheduling

Data entry

Documentation

Office software

Tools

Microsoft Office

CRM software

Job description

Customer Service & Operations Coordinator
Onsite l Full Time l $40K-$49K | Kern County, CA

We’re seeking a Customer Service & Operations Coordinator to serve as a key connection between customers, field teams, and internal operations. This is a great opportunity for someone who enjoys variety, staying organized, and helping both customers and coworkers keep things moving. You’ll join an established organization where employees are valued and teamwork is an important part of the culture.

Why This Opportunity Stands Out:

• Join a stable, established company with more than 40 years in business.
• Be part of a positive culture where employees are valued and appreciated.
• Receive medical, dental, and vision benefits, with an employer contribution toward health coverage.
• Build for your future with a 401(k) plan.
• Enjoy 2 weeks of vacation.
• Work in a varied role with exposure to customer service and multiple areas of operations.
• Become part of a collaborative environment where your work supports both customers and field teams.
• Join a company committed to its local community through sponsorships and programs benefiting youth.

Key Responsibilities for the Customer Service & Operations Coordinator:

• Provide friendly and responsive support to customers and internal teams.
• Coordinate service activities, scheduling, and day-to-day operational needs.
• Maintain accurate service, job, and customer documentation.
• Provide administrative support across Service and Installation operations.
• Assist with purchasing, inventory, and general operational coordination.
• Help ensure customer requests and internal processes are handled efficiently from start to finish.

Qualifications for the Customer Service & Operations Coordinator:

• Previous experience in customer service, administrative support, service coordination, or operations.
• Experience working in a service-based or field-service environment is a plus.
• Comfortable managing scheduling, documentation, data entry, and customer communication.
• Proficiency with standard office and business software.

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