Customer Service Office Support Specialist

INTERACTION 24 LLC; Sumter (SC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Training & development

Job summary

INTERACTION 24 LLC is seeking a Customer Service & Office Support Specialist in Sumter, South Carolina. This full-time position involves handling customer inquiries, processing orders, and performing administrative tasks in a stable, small office environment. The ideal candidate is detail-oriented, bilingual in English and Spanish, and experienced in customer service, data entry, or office support. The role offers benefits, a Monday–Friday schedule, and potential for career growth within the company.

Qualifications

• 2+ years of experience in customer service, data entry, or office support.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Strong attention to detail and accuracy needed.

Responsibilities

• Handle inbound customer inquiries via phone and email.
• Process customer orders and maintain organized records.
• Support the sales team with order tracking and emails.

Skills

Bilingual (English / Spanish)

Customer service experience

Microsoft Office proficiency

Strong attention to detail

Strong written and verbal communication skills

Tools

Excel

Word

Outlook

Job description

Benefits

• Dental insurance
• Health insurance
• Training & development

Job Description

InterAction24 is partnering with a growing company in Hollywood, FL to hire a Customer Service & Office Support Specialist for a full-time, direct hire opportunity.

This is a stable, long-term role within a small, fast-paced office environment. The ideal candidate is detail-oriented, reliable, and comfortable handling a mix of customer service, data entry, and administrative responsibilities.

If you’re someone who enjoys structure, consistency, and being part of a tight-knit team — this is a great opportunity.

Key Responsibilities

• Handle inbound customer inquiries via phone and email (orders, shipments, product availability)
• Enter and process customer orders, purchase orders, and inventory data accurately
• Resolve customer issues and follow up to ensure completion
• Maintain organized customer and vendor records
• Support the sales team with order tracking and communication
• Draft professional emails and internal correspondence
• Assist with general office duties (filing, scheduling, documentation)

Requirements

• Bilingual (English / Spanish) required
• 2+ years of experience in customer service, data entry, or office support
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong attention to detail and accuracy
• Comfortable speaking with customers (phone interaction ~20–30% of role)
• Strong written and verbal communication skills
• Reliable and professional with a strong work ethic

Preferred (Nice to Have)

• Experience in wholesale, distribution, or logistics environments
• Experience working in a small office setting

Why Join

• Full-time, stable position (not contract)
• Benefits included
• Consistent Monday–Friday schedule
• Opportunity to grow within the company

Apply Today

If you’re looking for a stable role where you can contribute and grow, we’d love to hear from you.