Administrative Professional - Bilingual Preferred (English/Spanish)

Priority Floors; Harahan (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Holiday pay

VTO (Volunteer Time Off)

STO (Short-Term Off)

Retirement Match Plan after 1 year

Health insurance

Dental insurance

Vision insurance

Job summary

PRIORITY FLOORS is seeking an experienced Administrative Professional to thrive in a high-volume environment and contribute to a growing company. The role emphasizes proactive organization, customer focus, and strong administrative and accounting support skills.

The ideal candidate brings 5+ years in administration or order processing, a solid understanding of A/P, A/R, and invoicing, and a willingness to take ownership of tasks.

Qualifications

• Minimum 5 years of experience in administration, customer service, or order processing.
• Strong understanding of accounting principles (A/P, A/R, invoicing).
• Highly organized, detail-oriented, and capable of managing multiple responsibilities without oversight.
• Takes initiative and ownership of tasks beyond assigned duties to support overall company success.
• Possesses excellent problem-solving skills, able to resolve issues independently.
• Demonstrates a positive, customer-first attitude - every phone call answered with a smile in their voice and a commitment to excellent service.
• Thrives under pressure and handles multiple priorities efficiently and effectively.
• Proficient in Microsoft Word, Excel, internet navigation, and able to quickly learn custom Windows-based enterprise software.
• Bilingual in English and Spanish preferred (not required).
• Inventory management experience is a plus.

Responsibilities

• Handle accounts payable, accounts receivable, or invoicing.
• Perform general administrative duties.
• Respond to customer inquiries, ensuring prompt resolution of issues.
• Track workflows and hold team members accountable for task completion.
• Answering phones, taking and processing customer orders, directing calls, and taking messages.
• Communicate clearly with customers, coworkers, and vendors to relay information and resolve issues.
• Organize and maintain customer files; matching picking tickets, delivery documents, and filing completed orders.
• Entering and monitoring claims for returns, cancellations, and damaged items.
• Issuing purchase orders for approved company expenses.
• Responding to customer requests for certificates of liability insurance or proof of workers’ compensation coverage.
• Collaborating closely with the warehouse team to manage and spot-check inventory.

Skills

Experience

Accounting principles

Organization

Ownership

Problem solving

Customer-first attitude

Thrives under pressure

Bilingual

Inventory management

Tools

Microsoft Word

Microsoft Excel

Windows-based software

Internet navigation

Job description

About the Role

We are seeking an experienced Administrative Professional who thrives in a high-volume, fast-paced environment and is eager to contribute to a growing company. The ideal candidate will be proactive, organized, and customer-focused, with strong administrative and accounting support skills.

Ideal Candidate Qualifications

• Minimum 5 years of experience in administration, customer service, or order processing
• Strong understanding of accounting principles (A/P, A/R, invoicing, etc.)
• Highly organized, detail-oriented, and capable of managing multiple responsibilities without oversight
• Takes initiative and ownership of tasks beyond assigned duties to support overall company success
• Possesses excellent problem-solving skills, able to resolve issues independently
• Demonstrates a positive, customer-first attitude - every phone call answered with a smile in their voice and a commitment to excellent service
• Thrives under pressure and handles multiple priorities efficiently and effectively
• Proficient in Microsoft Word, Excel, internet navigation, and able to quickly learn custom Windows-based enterprise software
• Bilingual in English and Spanish preferred (not required)
• Inventory management experience is a plus

Key Responsibilities

Duties may include, but are not limited to:

• Primary responsibility in Accounts Payable, Accounts Receivable, or Invoicing
• Performing general administrative duties
• Responding to customer inquiries, ensuring prompt resolution of issues
• Tracking workflows and holding team members accountable for task completion
• Answering phones, taking and processing customer orders, directing calls, and taking messages
• Communicating clearly with customers, coworkers, and vendors to relay information and resolve issues
• Organizing and maintaining customer files; matching picking tickets, delivery documents, and filing completed orders
• Entering and monitoring claims for returns, cancellations, and damaged items
• Issuing purchase orders for approved company expenses
• Responding to customer requests for certificates of liability insurance or proof of workers’ compensation coverage
• Collaborating closely with the warehouse team to manage and spot-check inventory

Work Hours

Monday – Friday | 8:00 AM – 5:00 PM

Additional hours may be required to meet deadlines and business needs.

Benefits

Work with a dynamic team, Holiday pay, 2 weeks VTO, 1 week STO, Retirement Match Plan after 1 year, Health, Dental, and Vision Insurance available