Customer Service & Office Administrator

associacareers; Sun City (AZ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Associa is seeking a Customer Service Administrator to support homeowners, vendors, and guests across phone, email, and in-person interactions at our Sun City, AZ office.

Responsibilities include answering calls, resolving issues, processing routine office duties, and assisting with projects while maintaining confidentiality and a friendly, professional demeanor. We offer a comprehensive benefits package and career growth opportunities. Compensation is $18.00/hr for full-time roles.

Qualifications

• Customer-focused approach to inquiries and issues.
• Clear, professional communication via phone, email, and in person.
• Strong organizational and time-management skills.

Responsibilities

• Receive and respond to incoming calls from homeowners, Board members, and vendors.
• Serve as first point of contact for customers visiting the office.
• Apply conflict-resolution techniques to address and resolve issues.
• Assess customer needs and translate them into solutions.
• Provide general office support such as printing, scanning, and faxing.

Skills

Customer-focused mindset

Strong communication

Organizational skills

Time management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Associa is seeking a Customer Service Administrator to support homeowners, vendors, and guests across phone, email, and in-person interactions at our Sun City, AZ office.

Responsibilities include answering calls, resolving issues, processing routine office duties, and assisting with projects while maintaining confidentiality and a friendly, professional demeanor. We offer a comprehensive benefits package and career growth opportunities. Compensation is $18.00/hr for full-time roles.