Customer Service & Merchandising Specialist

H.E.B.; Texas; On-site; USD 28,000 - 38,000; Full time

Job summary

H.E.B. in Texas is seeking a Customer Service Specialist to keep a well-stocked department and deliver superior customer service. You will stock, rotate, and organize products daily while adhering to safety and sanitation standards.

Responsibilities include assisting with inventory, preparing back areas for night crew and trucks, maintaining accurate signage, and helping customers find items. The role requires strong customer service and organizational skills.

Qualifications

• 1+ years of customer service experience.
• Strong reading and writing skills.
• Excellent planning and organization abilities.
• Effective communication and interpersonal skills.
• HS Diploma or GED or equivalent.

Responsibilities

• Stock and rotate items daily; maintain department cleanliness.
• Assist with inventory control and move product as needed.
• Prepare back area for night crew and incoming trucks.
• Organize merchandise to present department well.
• Ensure shelf tags and signage accuracy.
• Provide superior customer service and help customers locate products.
• Use suggestive selling to increase department sales.
• Maintain safety and sanitation standards.

Skills

Customer service

Reading & writing

Planning & organizing

Communication

Education

HS Diploma or GED or equivalent

Job description

H.E.B. in Texas is seeking a Customer Service Specialist to keep a well-stocked department and deliver superior customer service. You will stock, rotate, and organize products daily while adhering to safety and sanitation standards.

Responsibilities include assisting with inventory, preparing back areas for night crew and trucks, maintaining accurate signage, and helping customers find items. The role requires strong customer service and organizational skills.