Customer Service & Merchandising Specialist

H-E-B; Austin (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

H-E-B in Austin, TX is seeking a Customer Service Representative to maintain a stocked, well-organized department while delivering superior customer service. You will stock and rotate products daily, assist with inventory, and ensure safety and sanitation standards across the department.

You will also assist customers, answer product questions, and help locate items. The role involves merchandising, suggestive selling, and supporting back-of-house activities as needed.

Qualifications

• 18+ years of age required.
• HS Diploma or GED or equivalent.
• Strong customer service and communication skills.
• Reading and writing skills required.

Responsibilities

• Stock and rotate items daily while maintaining department and safety standards.
• Assist with inventory; load, unload, and move product; prepare back area for night crew.
• Greet customers, answer questions, and help locate products in store.
• Merchandise products effectively and use suggestive selling to increase department sales.

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Education

HS Diploma or GED

Job description

H-E-B in Austin, TX is seeking a Customer Service Representative to maintain a stocked, well-organized department while delivering superior customer service. You will stock and rotate products daily, assist with inventory, and ensure safety and sanitation standards across the department.

You will also assist customers, answer product questions, and help locate items. The role involves merchandising, suggestive selling, and supporting back-of-house activities as needed.