Retail Customer Service & Merchandising Pro

H.E.B.; Granbury (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Green Thumb training

Company training programs

Job summary

H.E.B. in Texas is seeking a Customer Service Representative to stock, maintain, and rotate products while delivering exceptional customer service. You will handle inventory tasks, assist customers, and ensure department standards and sanitation are met.

Responsibilities include stocking, merchandising, and supporting night crew operations; a strong emphasis on safety and signage accuracy. Requires 18+, HS Diploma or GED, and completion of safety training.

Qualifications

• 18+ age requirement.
• HS Diploma or GED (or equivalent).
• Completion of Company Orientation and Safety Training upon hire.
• Strong customer service skills
• Excellent communication and interpersonal skills
• Solid reading and writing abilities
• Good planning and organizational skills.

Responsibilities

• Stock and rotate items daily; maintain shelf integrity and signage.
• Assist with inventory control and loading/unloading of products.
• Maintain back room organization and prep for night crew and incoming trucks.
• Provide superior customer service and help customers locate products.
• Merchandise products effectively and use up-selling techniques to meet department goals.
• Maintain cleanliness and sanitation on the sales floor, displays, and equipment.
• Adhere to department SOPs and store procedures.

Skills

Strong customer service

Communication skills

Reading and writing

Planning and organizing

Education

HS Diploma or GED

Job description

H.E.B. in Texas is seeking a Customer Service Representative to stock, maintain, and rotate products while delivering exceptional customer service. You will handle inventory tasks, assist customers, and ensure department standards and sanitation are met.

Responsibilities include stocking, merchandising, and supporting night crew operations; a strong emphasis on safety and signage accuracy. Requires 18+, HS Diploma or GED, and completion of safety training.