Customer Service Manager - State Farm Agent Team Member

Davidperkinsinsurance; Madison (AL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Davidperkinsinsurance in Madison, Alabama is seeking an assistant office manager to ensure exceptional customer experiences. You will work with a dedicated team to resolve inquiries, coordinate with agency members, and support community needs.

The ideal candidate will possess organizational skills, a positive attitude, and a desire to help others. Opportunities for internal growth are available for service-minded individuals.

Responsibilities

• Work with the customer service team and daily operations.
• Execute customer service policies and procedures.
• Handle escalated customer complaints and issues.
• Create a great customer service experience.

Skills

Positive attitude

Servants heart

Leadership and organizational skills

Communication and problem-solving abilities

Ability to multi-task, detail oriented

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Role Description:

As an assistant office manager with David Perkins State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are a customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and service-minded candidates.

Responsibilities:

• Work with the customer service team and daily operations.
• Execute customer service policies and procedures.
• Handle escalated customer complaints and issues.
• Create a great customer service experience

Qualifications:

• Positive attitude
• Servants heart
• Leadership and organizational skills.
• Communication and problem-solving abilities.
• Ability to multi-task, and detail oriented