Customer Service Manager - State Farm Agent Team Member

Craig Martin - State Farm Agent; Town of Florida (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Craig Martin - State Farm Agent in Town of Florida, NY is seeking a Customer Service Manager/Office Manager to join their team. This role focuses on establishing customer relationships and meeting marketing goals while providing a remarkable experience to clients.

The ideal candidates will possess excellent communication skills, a proactive approach, and leadership experience. This position offers career growth with a competitive salary and benefits including 401(k) and paid time off.

Qualifications

• Must have prior State Farm experience.
• Enthusiastic about helping people manage risks with insurance and financial products.
• Pride in getting work done accurately and timely.

Responsibilities

• Establish customer relationships and follow up with customers.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, and market products.

Skills

Excellent communication skills

People-oriented

Organizational skills

Detail oriented

Proactive in problem solving

Leadership experience

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Job Title: Customer Service Manager / Office Manager

Requirement: Must have prior State Farm experience

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Detail oriented
• Proactive in problem solving
• Pride in getting work done accurately and timely
• Leadership experience

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.