Customer Service Manager - Equity & Flexible Work

Energy Innovation Corp; Columbus (OH); On-site; USD 95,000 - 141,000; Full time

Benefits offered by this job

Equity

Health benefits

Flexible work location

Job summary

Boeing in Columbus, OH is seeking a Customer Service Manager to set the pace for a contract revenue team. The role offers a salary range of $95,000 - $141,000, equity, top-tier health benefits, and the flexibility to work where you do your best thinking.

You will turn churned logos into win-back targets, engage with local networking, optimize campaigns, and defend ROI with finance. This is a learning-obsessed environment that values candid feedback and growth.

Qualifications

• Customer-focused outlook with strong interpersonal skills.
• Self-motivated and able to work independently with minimal oversight.
• Working knowledge of HubSpot Service Hub alongside transferable Active Listening chops.
• Proven leadership experience guiding manager-level initiatives.

Responsibilities

• Turn churned sales marketing logos into win-back targets with a plan
• Show up at Columbus, OH networking nights with a reason to follow up
• Tune the ad creative until the sales marketing cost-per-lead drops
• Analyze campaign metrics and optimize spend against revenue targets
• Frame the forever-learning ROI a Columbus, OH CFO can defend internally
• Plant Boeing in the sales marketing conversations buyers already trust

Skills

Interpersonal skills

Self-motivation

Leadership

Tools

HubSpot Service Hub

Job description

Boeing in Columbus, OH is seeking a Customer Service Manager to set the pace for a contract revenue team. The role offers a salary range of $95,000 - $141,000, equity, top-tier health benefits, and the flexibility to work where you do your best thinking.

You will turn churned logos into win-back targets, engage with local networking, optimize campaigns, and defend ROI with finance. This is a learning-obsessed environment that values candid feedback and growth.